This new service platform integration enables AgencyAnalytics users to track their ServiceTitan leads over time and monitor how those leads progress to sold and booked jobs. Users can track a series of call metrics including inbound, outbound, booked, and more, as well as monitor top agents and top campaigns per selected metrics.

You can now create custom dashboards at the account level, making is easy to track your important KPIs across client campaigns!

This feature is available to AgencyAnalytics users on an Agency or Enterprise plan.

Update! Now any staff member can set and edit the view permissions on dashboards. This makes it easier for all team members to manage dashboards for their campaigns.

Users can now access AgencyAnalytics directly from the Shopify App Store.

Click here to visit the listing.

We updated the logo and brand name of our Call Tracking integration from 'DialogTech' to 'Invoca'.

You can already create dashboard templates and report templates. Now your agency can create templates for entire campaigns!

Save time and streamline your client onboarding process by using campaign templates pre-populated with the dashboard sections and reports your team uses again and again. Make it easier for your team members to use your agency’s standard reporting setup for every client, every time.

You can now crawl up to 30,000 pages of your site in Site Auditor. This will help conduct audits of larger websites that you and your clients have.

Now you can use the date picker to filter through multiple site audits and create a custom view for your agency and clients in the History section.

We’ve made it quicker and easier to save and re-use the dashboard and report sections you love! Your agency can now save these sections as templates that can be used again and again to speed up and enhance your dashboard and report building process. Your favorite templates can even be used interchangeably across dashboards and reports.

Add Customer dimension to your payments data so you can drill down the data as per your reporting needs. Refunds and Payments customer was added as a dimension for many of the widgets. Customer metric was also added as a column for both table widgets. 'Unknown' is used when customer info is not available.