Shopify - Greater than 90 day sales data (1 year)
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John Sexon - AgencyAnalytics Team
- the ability to store more than 90 days worth of sales data, presently there is an API limitation.
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Sara West
Wonderful!! Thank you, AgencyAnalytics!!
David - AgencyAnalytics Team
Sara West: You're welcome, Sara! :) Don't hesitate to reach out if you have any other suggestions or experience any issues.
David - AgencyAnalytics Team
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David - AgencyAnalytics Team
in progress
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Bashar Dbissi
To be honest this is very confusing .. because in the data picker I can choose more than 90 days. Better that you either open it up for more or limit the date picker to 90 days or at least display a message stating that this is a 90 days data.
David - AgencyAnalytics Team
Bashar Dbissi: We understand your concerns. However, our date range picker does not depend on the integration you're looking at; it's the same across all sections and widgets. The 90-day limitation comes directly from Shopify's API. Our development team is working on a warehousing solution that would allow showing historical data beyond those 90 days, so we'll reach out to let you know as soon as it's available!
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Max Bredow
The API limitation is a bummer - but as a new user my initial thought about AA was "this tool sucks" because I tried looking at past 1y and data was clearly wrong. Instead of $500K, AA simply showed me annual sales of $200K.
There was no warning about this API limitation in the UI.
Chat support insisted this was due to the way refunds are calculated in Shopify - but that doesn't explain 60% discrepancy.
I wish that as a new user, I wouldn't have to know about these limitation and I wouldn't have to double-check every single chart that AA presents me for accuracy